Refund policy

Each Sumstone piece is entirely one of a kind — handmade and unique. We want you to love what you receive, which is why we offer a 7-day return window from the date of delivery.

To be eligible for a return, items must be unworn and in their original condition. To start a return, please contact us at smur61196@hotmail.com within 7 days of receiving your order with your order number and a photo of the item.

Once we receive and inspect the returned item, we'll process your refund to the original payment method within 5–7 business days.

Damaged orders: If your piece arrives damaged, please contact us within 48 hours with a photo and we'll make it right.